Pocket Geek Home
4.5
Pocket Geek Home is the ultimate app for managing and taking care of all your smart devices in one place. No matter what brand or how many devices you have, Pocket Geek Home has you covered. With this app, you can easily manage your plan and explore the benefits it offers. But that's not all, eligible customers get access to live tech support for all their connected devices, such as smartphones, printers, routers, game consoles, smart TVs, and thermostats. You can even share your smartphone screen or camera with a support analyst for quick and accurate troubleshooting.
* Live Tech Support: It allows you to connect instantly with U.S.-based tech professionals via call or chat for support with all your connected devices. From smartphones to smart TVs, printers to thermostats, you can rely on expert help to troubleshoot any issues.
* Smart Device Diagnostics: The app lets you share your smartphone screen or camera with a support analyst, making it easier for them to diagnose and resolve smart device issues. This feature ensures quicker and more accurate solutions to any problems you encounter.
* Manage My Account: With the Manage My Account feature, you can create an inventory of your smart tech, add household family members, and access special offers on tech services. This tool simplifies the organization and maintenance of your smart devices, keeping everything in one convenient place.
* Benefits and Claims: It allows you to view your benefits and deductible information, making it easier to understand your coverage. If needed, you can also start a claim directly through the app, streamlining the process and ensuring prompt resolution.
* Take advantage of live tech support: Whenever you encounter an issue with your connected devices, use it to connect with tech professionals who can guide you through troubleshooting steps or provide immediate solutions.
* Utilize smart device diagnostics: If you're having trouble with a specific smart device, make use of the screen sharing or camera sharing feature in the app. This will allow support analysts to see the issue firsthand and provide accurate guidance for resolving it.
* Keep your smart tech organized: Use the Manage My Account feature to create an inventory of your smart devices. This will help you keep track of what you own and make it easier to access special offers and discounts on tech services.
With features like live tech support, smart device diagnostics, and account management, Pocket Geek Home ensures that you have a seamless experience with your connected devices. Whether you need assistance with troubleshooting or need to file a claim, Pocket Geek® Home has you covered. With the backing of Assurant®, a trusted and reputable company, you can trust that you're in good hands. Download it today and take control of your connected life.
