eHub is a mobile employee and customer self-service app designed for the building service and security industries. It puts critical job, schedule and billing information into the hands of field staff and clients, so teams can stay productive while on site. With eHub, employees can manage timekeeping and work tickets, access pay and benefits data, and communicate with supervisors; customers can review job status, invoices and inspection results. For organizations that license it, eHub acts as a compact operations hub that reduces back-and-forth and keeps essential workforce and customer management tools available wherever work happens.

Core Functions

The core functions of eHub split into employee self-service and customer self-service capabilities. Employees can view job information and locations, access, sign and complete work tickets, submit and review work requests, and complete surveys and inspections with sign-off. Time and attendance is shown in real time and staff can clock in and out of jobs, review schedules, find replacements and create billable work tickets on the fly. Customers see electronic invoices, job details, scheduled site work, time and attendance data and the status of requests or inspections.

Key Features

Key features include on-site access to schedules and work tickets; signature and completion workflows for faster closeout; survey and inspection tools with deficiency tracking; visibility into customer invoices and job budgets; real-time timekeeping and attendance displays; pay stub, W-2 and hourly benefit balance access for employees; and targeted communication channels for linking managers, crews and clients. Permission and feature access are controlled by the employer for employees and by the eHub contractor for customer access.

User Experience

eHub prioritizes mobile convenience and role-based access so users only see the information their organization grants them. The app focuses on task-oriented screens that let field staff complete and sign work tickets, log time, and update contact or payroll details without returning to the office. From the customer perspective, the experience centers on transparency: invoices, inspection outcomes and request statuses are available in one place to reduce friction between contractors and clients. Administrators retain control over which self-service features are enabled for each user.

Conclusion

If your employer or contractor has licensed eHub, the app can streamline everyday operations by consolidating schedules, timekeeping, billing and inspection workflows into a single mobile tool. It’s built to keep field teams and customers informed and reduce administrative overhead while work is underway.